Services List
Off-Site Help Desk
Desktop management is a resource intensive and time consuming task. These activities are often repetitive and disliked by most technicians. Desktop down time causes employee productivity to drop making desktop maintenance a critical if individual priority. Though categorized as mundane work, most service providers would agree that desktop maintenance can keep their technicians booked for hours on low margin tasks greatly effecting the bottom line.
We specialize in small to medium size companies, if your company has only 4 desktops and 1 server you probably call and outside I.T. person at least once a month which can run only $100.00 per month best case scenario. Our Desktop Care can eliminate the failure before it happens and eliminate the downtime. All of the services posted below would run the same company about $100.00 a month for ALL 4 desktops AND the server.
You can have employees call our U.S.-based team 800 number directly for support. The Help Desk answers the phone by saying "Help Desk, can I help you?" Your clients and staff need not know we are not part of your organization.
Download the Help Desk PowerPoint
Desktop Specific:
Desktop Monitoring
Client Communicator
Administrative Scripting
Desktop Configuration Management